1. You must have a covered injury

If ACC agrees to provide you with support for your injury, you can ask them to pay for rongoā Māori as part of your rehabilitation.

List of covered injuries here

2. Request for Support

You can request this through the ACC Recovery team member who's managing your claim, or contact ACC:

Phone   0800 101 996

Email     claims@acc.co.nz

Phone   0211875709

Email       vbc205@thmct.co.nz

Vendor number: VBC205

Vendor Name: Te Houtaewa Māori Charitable Trust

Or through their online service MyACC

3. What you need to know

ACC will talk to you about how your injury is affecting you and how you expect rongoā will help you to

rehabilitate. You don't need a healthcare professional to refer you to a rongoā Māori practitioner, but a

clinician may support your request for rongoā Māori services.

ACC do not refer to specific practitioners for rongoā Māori services. When you request access to rongoā

Māori, they will ask you which practitioner you would like to see, and they can help get you set up.

4. Wait for your approval

Your ACC Recovery team member will need to approve your request for traditional Māori healing before you

can start to receive care.

5. Book an appointment

Once ACC has approved your request you can book an appointment by calling or texting 022 155 4327.